IDEAS, LLC
3210 La Paz Lane
Santa Fe, NM 87507
Santa Fe: 505.629.4227
Albuquerque: 505.890.9649
Toll Free: 866.656.5113
Fax: 866.642.8918

Who we are ...

Peter Baston
pete@ideapete.com

A seasoned professional with more than 20 years experience in business technology innovation and product development, Peter, the founder of IDEAS, works with a broad spectrum of companies, transitioning and implementing new business development, taming the technology beast and making it cost-effective. He spent many years as a turnaround specialist for major VC and financial companies that needed rapid understanding of complex technology issues and related problems. Known as the Logic Man, Peter brings perfect clarity to complex systems. His experience includes advanced management information technology, software, hardware, networks and how they interrelate to business core practices. He also holds patents on the biggest floating platforms ever designed for electrical power production boilers, supporting advanced maintenance concepts for the 21st century.

Peter grew up in England and Rhodesia, Africa, which as he often says, are perfectly opposed environments where one can understand how to get nothing done with lots of resources or everything done with minimal resources. He holds an MBA with specialization in marketing from URHO, BS in Engineering Management and an AA in Cognitive Psychology from UNDSA. Peter’s first business, formed in 1967, was an independent subsidiary of the Ajax Group, a Rhodesia-based commercial and military construction conglomerate. His consulting firm was the chief troubleshooter for the conglomerate, resolving engineering, project management and materials acquisition problems. In 1975, Peter Baston Consulting established a subsidiary in South Africa, which expanded its client base to include a number of South African and international clients, including Fluor, Soros, Maurabeni, Hyundai Asea Brown Boveri, Bechtel and others. After the collapse of Rhodesia, Peter did freelance consulting throughout Europe, primarily Germany and Holland, while he looked around for a new homeland.

In 1980, he was recruited by Fluor Engineering and so induced to settle in the US. For a number of years he served as a troubleshooter and market development consultant for the Fluor Power Services Division and its research arm, Buildings of the Future, as well as for Nation’s Bank. In this capacity, he was certified as a quality auditor and performed due diligence reviews and construction project audits on billion dollar construction projects. Later he was responsible for creating and marketing new, advanced products and services for Fortune 500 companies in the maintenance, construction and operation of utility, civil engineering, aerospace and defense industry facilities for US and worldwide export markets for a new Fluor subsidiary that, under his direction, went from $0 to $232M annual sales in three years. In 1986, Peter founded his own manufacturing, design and service firm, Monkradle, to develop and market advanced support systems (including the patented floating maintenance platforms) for utility, petrochemical, aerospace, civil engineering, defense and other industries. This was the first step in a life long crusade to promote turning large industrial structures into self-maintaining systems.

In the early 1990s, as it became apparent that computers and information technology would eventually drive all of the industrial design and maintenance industry, Peter sold his company and took an extended sabbatical to learn digital technology from the ground up. He spent time at University of California San Diego, Northwestern University, University of British Columbia, and MIT pursuing an independent and eclectic course of studies that eventually led to a list of technical certifications as long as his arm.  He is a frequent speaker and lecturer on his favorite subject, “How complex technology can be made to IMPROVE the quality of life.”

Peter avidly champions the philosophies of Richard Feynman, W. Edwards Deming, Don Norman, Allan Cooper and Oliver Sacks, and believes no university, technical or business graduate should be released into the real world until they have mastered Terry Prachett’s Discworld series. People have commented: “That guy taught me more about business and technology integration in 20 minutes than I learned in 20 years.” “He has opened my eyes to how technology and business really works.” “He is incredible; he found and showed us how to fix all the technology problems in our business in one week. We had struggled with it for years!” “If you want to reduce your MIS/IT costs by 60% and double efficiency, he's your man.” “He has devastated me. I am a techno-boorish idiot, and used it as a weapon against my business partners. I am going back to my company to beg forgiveness from everyone whom I have humiliated.” “He is right, Technology is a business tool and it is all about improving the quality of life: if it isn’t and it doesn’t, who needs it?” “Honestly, you need to get this guy to totally redo your business technology integration; he sees things so logically, like we never could.” “For once, an honest man who gave our executives the right tools to understand and manage technology cost-effectively instead of cowering from it. If you need REAL logic in your technology business understanding, he is your man.”

Lilli Segre
lilli@ideapete.com

Lilli brings twenty-five years of experience in corporate operations, project management and technical communications in both public and private sectors to the IDEAS team. She has a strong background in policy development, performance management systems and reporting, and quality systems including process mapping procedure documentation and being on both sides of quality audits. Her experience includes operations management in software development and manufacturing environments, as well as the design and deployment of organizational training and re-training programs to support process implementation.

While at Honeywell, Lilli earned her Six Sigma Green Belt. She has been trained in several quality protocols, including Lean Management. In addition to having developed or supported quality systems compliant with ISO 9000:2000 and NQA-1 standards in both large and small businesses, Lilli has participated in quality audits and trained for qualification as an auditor.

For ten years, she worked exclusively in Information Technology, overseeing marketing, proposal and bid efforts and later managing project teams for value-added-resellers in complex systems and network deployment. Briefly recruited as Director of Communications for the Human Services Department of the State of New Mexico, Lilli oversaw communications policy for one of the largest departments in the State. Just before joining Peter in forming the IDEAS partnership, Lilli managed operations for two small start-ups formed to market technologies derived from research performed at Los Alamos National Laboratories.

Prior to embarking on a business career, she taught language, literature and linguistics at the University of Toronto, Erindale Campus. Lilli attended Vassar College, Brown University and the University of Pavia, Italy, and holds a B.A. and M.A.